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I can't get through to your online catalogue or the online payment server is not functioning correctly - help! This happens when large numbers of users are trying to access the catalogue simultaneously. If you would like to open the catalogue in a new window and do some other things while it's loading, please click here. Otherwise please try again later when we're not so busy.
I am looking for a particular game that I cannot find in your catalogue - do you stock it ? If it's not in our catalogue, we don't stock it. However you may find this games finders facility helpful.
I ordered a game and now I want more copies but you are out of stock, where can I get more copies ? Use this link to the Online Catalogue, then choose the advance orders section or the premium games section. (The premium games section offers you the chance to pay more and get immediate delivery whilst the advance orders section offers you lower prices but much longer delivery times).
I have ordered a game from your site and have a question it. Please visit the manufacturer's web site, you can find the address by looking at your game or by clicking on the game's name here: Bid Grab Oblivion Trouble and Strife Scirmish Rough Justice Spuddle Hard Line
I have ordered a game from your site, when will I receive it ? This information is found in the Frequently Asked Questions page for your country or region. You can find it from the site home page.
I have ordered a game from you and it has not arrived. Where is it? Please check the following: Did you supply us with the correct delivery details? Has somebody attempted delivery and left a note at your delivery address asking you to make delivery arrangements? Should you be expecting your delivery to have arrived already? Has there been a major event or unusual occurrence in your area that may have caused a delay? If none of these offer a solution, please contact us using the online contact form for your region. These forms can be located from the site home page.
I am interested in a new game that I have heard about, will you be giving away free copies when it is released ? Please join your regional mailing list and you will be the first to know if we are! Find your regional list by clicking here.
Do you have a conventional printed paper catalogue that you can send me ? No. The online catalogue is dynamically updated and a printed catalogue may well be out of date by the time that you receive it.
Your catalogue is showing the delivery charges in the wrong currency - why ? The most common cause of this problem is that you have not followed the set up instructions correctly. Please try again by clicking here.
Can you issue me a receipt ? You will receive a confirmation email containing details of your order.
Can you send me the games now and allow me to pay later ? No, that option is not available.
I need a boxed game fast, can you express deliver it to me ? We only offer standard delivery at this time.
I have a fantastic advertising opportunity or revenue generating opportunity or other opportunity for your site - who should I speak to ? Please email us using the online contact form in your regional section of the site. The can be located by starting over at the site home page.
I am organizing a fund-raising event, will you donate some items to help ? We regret that we are not able to support every request that we receive but we are happy to give consideration to your request.
I am a student doing a project on board games, can you send me information ? No, sorry, we don't have spare resources to deal with this kind of request at present although we hope to be able to help others in your position soon. In the meantime we suggest you approach your national toy and games trade association. Most of them are listed in the web directories like Yahoo and The Open Directory.
I operate a retail outlet or other kind of store, will you supply me with you games ? You can buy our games online just like anyone else but be warned, you will pay the same prices as an individual who buys a game from us.
I represent a games manufacturer and am interested in promoting a game or acquiring a license to distribute one of the games you are supplying in my market.......Please send specifics through via your regional contact form.
I have invented a great new game. Can you help? Or give advice? Or become involved ? Or tell me who to contact ? No, we do not have resources available for this. However there is some helpful information available to your on the web, here's a good starting point.
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