We regret that there are currently delays in replying to individual messages due to the large number of site users and we apologize for any inconvenience this may cause you. Our new message replies page provides the answers to almost every message that we are sent. Please read the page, it's almost always the fastest way for you to get the answer you require. If you did not read the frequently asked questions page before using the site, you may well find that your question is answered there.

If you would like to send us a message, please use the form below and be sure to include all necessary details so that we can help you as fully as possible.

Due to a spam problem, we regret that we have temporarily withdrawn our web based messaging service. We hope to re-introduce it very shortly.

In the meantime, please contact us by telephoning 020 7871 7311 (or if you are outside the UK, call + 44 207  871 7311)

 We look forward to hearing from you.